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  FAQs

Table of Contents 

  1. How do I place an order?
  2. Can I pay with a personal check?
  3. Do you ship outside the US?
  4. How much is shipping?
  5. What is your return policy?
  6. Where is my order?

 


How do I place an order?

Our shopping cart is powered by Paypal however you don't need actually need a Paypal account to complete checkout. Just select the "Don't have a Paypal Account" link on the payment page.

Paypal is a service that enables you to pay, send money, and accept payments without revealing your financial information. With over 400 million members worldwide, Paypal is the net's #1 choice for safe & secure payment processing.  

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Can I pay with a personal check?

Yes.  We also accept money orders and cashier's checks.  You can fill out the form found here.

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Do you ship outside the US?

Yes however if paying with Paypal/credit card a confirmed shipping address is required and you must choose a traceable shipping method. Our shopping cart is not able to calculate S&H options to certain countries. If your country is not listed or you have any questions email us at info@knightdiscounts.com.   Please note, Knight Discounts is not responsible for lost or damaged merchandise when shipping internationally. USPS is strongly recommended for all international shipments though only Express Mail is the only options that offers tracking to some countries.  While we do ship UPS they can often charge the customer additional brokerage fees. International customers are responsible for any additional taxes/import fees.

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How much is shipping?

S&H rates vary based on your shipping location & weight.  You can calculate your S&H options by clicking the "Shipping Estimate" button at the bottom of your shopping cart page.  Standard shipping is free for US over $20.  Once you have $20 or more worth of products in your cart there will be a "free economy shipping" option during checkout.

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What is your return policy?

Our return policy is posted here.

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Where is my order?

Typically US customers can expect to see your item within 5-10 business days depending on which shipping method you choose and your location.  Please note software, books & movies are shipped via Media Mail if you choose the free shipping offer.  Media mail is not known for its speed but more for its value (typically items take 1-2 weeks to arrive).  All orders usually ship out within one business day and you'll receive a confirmation email with tracking.  Once your order has shipped it cannot be escalated. 

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Copyright 2001  Knight Discounts. All rights reserved.
Revised: 09/02/14 .

 

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